Welcome to HENLEY CUSTOM
CLIENT RELATIONSHIP
Building a positive relationship with each customer is a priority at Henley Custom and the single most important aspect of the custom-product business. Our professionals are the key component to the customer experience; it is their priority to make the process as seamless and comfortable as possible.
For every project that comes through our facility, a positive customer experience is our priority. To ensure a product will meet our high standards, our team has a three question mantra:
Is it useful?
Will it last?
Is it beautiful?
If the answer to any of these is no, the product does not leave our facility.
We must ensure that the product will work for the space that is being created and serve the expected purpose. Our products are built to be the highest quality and last for generations. It is not our role to tell customers what they like and don’t like. It is our place to create a quality product they want that will work, last, and be beautiful.
Customer satisfaction in our products is key.
OUR CREATIVE PROCESS
CONTACT
Reach out to us via email, phone, website, or stop by
MEET
Get to know our team of craftsmen and begin the initial design phase
QUOTE
Our team will provide a personalized quote for your project
DESIGN
Work with our team to create your finalized design to suit the needs of your space
PRODUCTION
Our craftsmen build your project based on the finalized design
DELIVERY
You receive your one-of-a-kind piece